Book

General Terms and Conditions

Includes cancellation and payment terms

A. Landlord Obligations
Landlord is obliged:

  1. Provide the lodging in a timely manner as agreed upon in this rental agreement;
  2. To be provided in good condition and complete with inventory according to list provided;
  3. To have proper buildings and contents insurance for the residence with inventory, which also covers damage during rentals;
  4. Ensuring that the groundskeeper allows tenant access to the property where the residence is located;
  5. Provide adequate instruction in advance about the leased item.

B. Tenant Obligations.
Tenant is obligated to:

  1. Pay the rental and security deposit due even if he does not use the accommodation or for part of the rental period, unless a cancellation fee is paid as provided in Article D;
  2. Use the residence carefully, in accordance with its purpose (recreation);
  3. Follow the instructions of the landlord;
  4. Not to occupy or rent the residence to anyone other than as indicated in this agreement;
  5. To deliver the accommodation in a timely manner (as agreed in this agreement) and in the same condition as at the start of rental period.

C. Borg

  1. At the start of the rental period, Tenant shall pay a deposit to Landlord. This amount will be refunded by Landlord, to Tenant less what Tenant still owes to Landlord. For example, costs for water and energy, damage to the leased property attributable to the tenant, and administrative costs. Landlord must prove the damages and costs, such as by photographs and bills;
  2. Should the deposit not be sufficient, landlord may sue tenant for the excess;
  3. Landlord unilaterally determines the security deposit. Depending on the rental period, this amounts up to a maximum of €2,500.

D. Tenant cancellation

  1. Tenant must cancel by email;
  2. In the event of cancellation, Tenant shall owe the following cancellation fees;
    1. 30% of the rental price for cancellation more than 3 months before the start date of the rental period;
    2. 50% of the rent for cancellation more than 2 months but not more than 3 months before the start date of the rental period;
    3. 70% of the rent for cancellation more than 1 month but not more than 2 months before the start date of the rental period;
    4. 90% of the rental price for cancellation from 1 day but not more than 1 month before the start date of the rental period;
    5. 100% of the rental price for cancellation on the start date of the rental period;
  3. Landlord will charge a fixed €250 administration fee in addition to the cancellation fee.

E. Payment

  1. Tenant is required to pay a 25% deposit based on an accrued invoice of the rented property within 14 days of booking date;
  2. Tenant must pay the balance of the rental price (75%) of the rented property at least 30 days before the start date of the rental period based on an accrued invoice;
  3. If tenant books within 30 days before the start date of the rental period, tenant must pay the entire amount (100%) immediately based on an accrued invoice.

F. Non-compliance

  1. If either party fails to fulfill its obligations, the other has the right to rescind the contract in whole or in part, unless the failure is of a minor nature or extent. Upon dissolution, there is an entitlement to compensation for any damages unless the failure is attributable to this party itself;
  2. In case of dissolution or partial dissolution due to a shortcoming of landlord, he shall refund (part of) the rent paid.
  3. If the accommodation is not delivered or not delivered on time, the tenant is entitled to 25% of the rental price, subject to the right to compensation, as mentioned in paragraph 1;
  4. If Tenant returns the key later than agreed upon, then Landlord is entitled to compensation of the daily rate (proportional percentage of the rental price) per day.

G. Charges during rental

  1. Costs directly related to the use of the accommodation during the rental period, such as fines and tolls, shall be borne by the lessee;
  2. The necessary costs of normal maintenance and repair shall be borne by Landlord. If there is a defect, tenant should contact landlord immediately to discuss options.

H. Damage

  1. In case of theft, confiscation or significant damage to the accommodation, inventory and accessories, tenant shall consult with landlord. Tenant shall comply with Landlord’s instructions;
  2. In the event of theft, confiscation or significant damage to the lodging, inventory and appurtenances, the lessee is fully and completely responsible and the lessor may recover such damages directly from the lessee plus costs to remedy the situation, such as but not limited to labor and lost income;
  3. Tenant is liable for damages incurred during the rental period, unless they cannot be attributed to him. The damage cannot be recovered from the tenant if it is covered by an insurance policy purchased in advance for this stay. Any excess charged by Landlord’s insurer will be borne by Tenant.

I. Other provisions

  1. Parties and celebrations are not allowed during the stay at Hermitage Estate;
  2. The landlord must give express permission for the invitation of additional guests – who are not on the guest list and are not staying at the property – by tenant. In principle, uninvited guests – who are not on the guest list and are not staying at the estate – are not welcome at Hermitage Estate;
  3. Pets are not allowed;
  4. Smoking is not allowed in the villas;
  5. Events are not allowed.

J. Governing law

Dutch law applies to this agreement. Only the Dutch courts shall have jurisdiction to hear disputes.